The chairs themselves are quite nice — they arrived very well packaged with no damage. Assembly was easy, and they feel sturdy. Some small details were a bit roughly finished, such as sharp edges where material was trimmed, but overall, the design is good.
Unfortunately, the experience was very disappointing. The supplier could not ship to Greece, so I had to arrange third-party logistics through Alibaba. (All major companies — DHL, DPD, UPS — ship to Greece, but some suppliers have “issues” anyway.) That also led to complications, and they were not able to ship for a reasonable price. I eventually asked to return the items at my own expense, in line with Alibaba’s return policy.
The supplier refused the return and responded unprofessionally, telling me I could “take the loss” because I am “rich.” They stated they don’t care whether I can ship them or not and wouldn’t accept a return in case the chairs were damaged on the way back to their warehouse.
(Let’s consider that they should